1) USAA
Based on the U.S. News Ratings, USAA is ranked as the top insurer among the Best Car Insurance Companies of 2023, with a score of 4.4 out of 5.
With some of the best ratings for both customer satisfaction and claim satisfaction among all auto insurance providers, the company also came out on top in our ranking of Cheap Auto Insurance Companies.
All drivers, including teenagers, the elderly, and those involved in collisions and moving offenses, can benefit from cheap rates offered by USAA.
Policyholders can further reduce rates thanks to its extensive range of discounts.
In addition to the normal insurance coverages available from other companies, USAA also offers several high-quality add-ons, such as accident forgiveness, automobile replacement aid, and rideshare insurance.
All 50 states as well as Washington, D.C., offer USAA auto insurance, but only veterans and members of the armed forces are eligible.
https://www.usaa.com/
2) American Family
American Family came in second with the most increase in ratings from the previous year, moving up from eighth place to second overall.
With a score of 4.3 out of 5, the business ranks first in claims handling and is tied for first in customer loyalty.
American Families came in second or third in every other subcategory. The company ranks No. 5 overall in our ranking of Cheap Auto Insurance Companies, placing it squarely in the middle among insurers in terms of cost.
American Family offers above-average ratings for both shopping satisfaction and claims satisfaction.
In contrast to other competitors in the sector, it also has a more extensive portfolio that includes rideshare insurance, OEM coverage, deductible reduction, and accident forgiveness. American Family offers many different discounts, such as its KnowYourDrive program, which lowers the percentage of safe drivers.
Only 19 states provide American Family car insurance, though. Its prices are likewise more costly than those of its rivals.
https://www.amfam.com
3) State Farm
With over 17% of the market, State Farm is one of the biggest car insurance companies in the United States.
With a customer service rating of 4.2, State Farm ranks third in our evaluation and is highly regarded by current policyholders.
In our assessment, the company was ranked second among the Best Car Insurance Companies for Seniors and did well in every other subcategory we examined. State Farm is tied with American Family at No. 2 in the customer service category and in a four-way tie at No. 3 in the subcategory of claims handling.
With the third-lowest rates overall, State Farm excelled in some rate-specific areas, such as the price of insurance for older citizens and teenage drivers.
Generally speaking, it’s the least expensive company for drivers with a DUI and among the least expensive after a speeding citation or collision.
https://www.statefarm.com/
4) GEICO
GEICO achieved top-half results in all subcategories, including top-5 rankings in Customer Loyalty, Claims Handling, and Customer Service.
The company is renowned for providing affordable rates to drivers with a variety of credit situations, including those with bad credit, speeding tickets, and uninsured motorist convictions. For drivers with a history of DUIs, it is a somewhat costly option.
Nevertheless, policyholders of GEICO can also take advantage of many worthwhile extra benefits, such as usage-based insurance and accident forgiveness, which can lower premiums for careful drivers.
Clients can obtain quotes, monitor bills, and handle their policies online with this Berkshire Hathaway subsidiary, thanks to its easy-to-use website and powerful mobile app.
Although GEICO does not have a large local agent network, its auto insurance coverage is accessible in all 50 states.
https://www.geico.com/
5) Nationwide
Nationwide is ranked one of the top insurance companies in the U.S. with an overall score of 4.1, which equals it for fourth place ranking following GEICO.
According to policyholder surveys, Nationwide has an above-average rating for customer service and claims processing.
The insurance company also has reasonable rates for drivers with bad credit.
However, average charges for minimum coverage are higher than those of competitors.
Drivers with a DUI pay premiums that are higher than the national average.
Nonetheless, the business is tied for fourth place in the customer service subcategory, third place in the claims handling area, and sixth place in the customer loyalty subcategory.
It is also placed among the top five in the Most Likely to Be Recommended and Most Likely to Be Renewed categories.
https://www.nationwide.com/